This Website is owned and operated by the European Powder Metallurgy Association, VAT no. GB 594 4643 05.

We are committed to maintaining your confidence and trust with respect to the information we collect from you. This privacy policy sets forth what information we collect about you, how we use your information, and the choices you have about how we use your information.

Collection of Information Provided By Your Browser And Through Use Of Cookies

This Website automatically collects information on our server logs from your web browser regarding your use of the Site. Examples of information we collect automatically from all users include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; and full Uniform Resource Locator ("URL") click stream data, including date and time, and content you viewed or searched for on the Website.

We collect and use, and may from time to time supply third parties with, this information only as anonymous, aggregated user data for the purposes of usage analysis, quality control and administering and improving the Website.

You can prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether by accessing your browser's preferences menu. If you choose to disable cookies altogether, you can use the Website but will not be able to register, login, make purchases or make use of the advanced personalisation features of the Website.

Collection of Personal Information

We sometimes request users of the Website to provide personal information. The information collected from a user is strictly voluntary and may include contact information such as the user's name, e-mail address, and postal address.

How Personal Information Is Used

We use the personal information that you provide for such purposes as:

  • completion and support of the activity for which the information was provided, such as allowing access to or delivery of our products or services, processing or fulfilling an order, or responding to your requests or enquiries.
  • website and system administration, such as for the technical support of the Website and its computer system, including processing computer account information, information used in the course of securing and maintaining the Website, and verification of Website activity by the Website or its agents
  • research and development to enhance, evaluate and improve the Website and our services
  • pseudonymous analysis to create a profile used to determine the habits, interests or other characteristics of users for purposes of research, analysis and anonymous reporting
  • communicating with you about changes or updates to the Website and our services and, with your consent, special offers, promotions or market research surveys

Disclosure of Data to Third Parties

Access to your personal information is restricted to our employees, agents, representatives and service providers for the purposes set forth above. Your personal information may be used by all of our trading names and transferred to countries outside of the European Economic Area ("EEA"), including to the United States, for processing. These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected. In addition, if you access the Website while you are outside of the EEA, your information may be transferred outside of the EEA in order to provide you with such access.

With your consent, we also may share your personal information with affiliated group companies located both inside and outside of the EEA in Argentina, Australia, Brazil, Canada, China, India, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Switzerland, Taiwan and the United States and/or with non-affiliated third parties located inside and outside of the EEA who wish to send you information about their products and services that may be of interest to you, and users who have consented to receive such information may receive communications from these third parties.

We will not otherwise disclose any personal information without your consent except: in response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law; and if we are acquired by or merged with another company.

Access and Changes to Your Information

Users may access their identified contact information and correct any discrepancies or update information by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it., telephone at +44 (0) 1743 248899 and/or post at European Powder Metallurgy Association, 1st Floor, Haughmond View, Shrewsbury Business Park, Shrewsbury, SY2 6LG, UK. The accuracy of such information is solely the responsibility of the user. No access is given to other data that may have been collected about users.

We may send members and registered website users e-alerts, e-newsletters, special offers or promotions. If you wish to cease receiving any of this information, amend your preferences either by contacting us by email at This email address is being protected from spambots. You need JavaScript enabled to view it., or by using the "opt-out" or unsubscribe option or other means provided within the communications you receive. We reserve the right to notify you of changes or updates to the Website whenever necessary.

Retention of Personal Information

We retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data by contacting our customer service center by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

Our Commitment to Data Security

We recognise that your privacy is important to you, and therefore we endeavor to keep your personal information confidential. The personal and demographic information about each user is stored on our servers that are behind a firewall and physically housed within a secured data center. Furthermore, our internal practices help protect your privacy by limiting employee access to and use of such information. However, we do not represent, warrant, or guarantee that your personal information will be protected against unauthorised access, loss, misuse, or alterations, and do not accept any liability for the security of such information submitted to us nor for your or third parties' use or misuse of such information.

About This Disclaimer

We reserve the right to change this policy at any time without notice. Any changes to this policy will be posted on this webpage. Our policy does not create a contract or any legal rights.

This disclaimer applies solely to the information you provide while visiting this Website. The terms of this disclaimer do not govern personal information furnished through any means other than this Website (such as via telephone or postal mail).

Questions, Complaints and Dispute Resolution

If you have any questions or comments regarding this privacy policy, please contact us:

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

If at any time you believe that we have not adhered to this privacy policy or you have a complaint regarding the way your personal information is being handled, please contact us using the above contact details. Disputes under this privacy policy will be resolved by us, which will use commercially reasonable efforts to promptly investigate, and if necessary, to correct any problem.

All rights reserved by the European Powder Metallurgy Association.

European Powder Metallurgy Association AISBL
Administrative and Technical Office: 1 Avenue du Général de Gaulle, 60500 Chantilly, France
Registered Office: La Maison des Associations Internationales (MAI), rue Washington 40, B - 1050 Bruxelles, Belgium
T: +33 (0)3 44 58 15 24 E: This email address is being protected from spambots. You need JavaScript enabled to view it.

© 2020 European Powder Metallurgy Association

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